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Messaging

WhatsApp Business API

Reach your customers on the world's most popular messaging platform with enterprise-grade WhatsApp Business API integration. Send transactional notifications, run two-way support conversations, deliver rich media, and track delivery at scale — all through a single REST API.

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Overview

Enterprise WhatsApp at Scale

MOBITELSMS provides managed access to the WhatsApp Cloud API via Meta Business Solution Provider (BSP) partnership. We handle phone number registration, business verification, template submission, and throughput scaling — so you can focus on messaging, not infrastructure.

Features

Platform Capabilities

Transactional Notifications
Send OTPs, order confirmations, shipping updates, appointment reminders, and payment receipts using pre-approved message templates with dynamic variable substitution and rich media attachments.
Two-Way Conversations
Open 24-hour service windows for inbound customer messages. Integrate with your CRM or helpdesk via webhook to route incoming WhatsApp conversations to the right agent or automated bot flow.
Rich Media Messages
Send images, documents, audio files, videos, stickers, and location pins. Interactive messages with list pickers and reply buttons drive engagement without requiring the user to type.
Template Management
Create and submit message templates for Meta approval via the dashboard. Manage approved templates across categories (marketing, utility, authentication) with version history and performance stats.
Global Number Support
Register business phone numbers from 190+ countries. Route inbound messages to country-specific flows. Multiple numbers per business account for brand segmentation and regional operations.
End-to-End Encryption
All WhatsApp messages are end-to-end encrypted by the Signal Protocol. Our platform never decrypts message content — only metadata (delivery status, timestamps) is accessible for billing and analytics.
Technical Specifications

Specifications

APIWhatsApp Cloud API (Meta)
Throughput1,000 msg/s per number (scalable)
Media TypesImage, Audio, Video, Doc, Sticker
Template CategoriesMarketing, Utility, Authentication
Webhook EventsDelivered, Read, Failed, Replied
Session Window24 hours from last user message
Supported Countries190+
AuthenticationOAuth 2.0 Bearer Token

Start Messaging on WhatsApp

Complete your Meta Business Verification through our dashboard and go live in 48 hours. We manage the BSP relationship so you don't have to.

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